Brandlett
Effective Date: 28/02/2026

This Privacy Policy describes how Brandlett (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://brandlett.com/.

We operate as a legitimate UK business and comply with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

1. Company Information

Brandlett
Office 134, 321-323 High Rd
Essex England RM6 6AX
United Kingdom

Email: support@brandlett.com
Phone: +44 7446 427395

2. Website Platform

Our website is built using:

  • WordPress
  • WooCommerce

We use secure checkout systems to protect your personal and payment information.

3. Information We Collect

When you use our website, we may collect:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Payment Information

We accept secure payments via:

  • Debit Card
  • Credit Card
  • PayPal

Payment information is processed securely through trusted third-party payment providers. We do not store your full card details.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

4. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Provide free UK shipping
  • Arrange delivery through our courier partners (primarily DPD)
  • Provide customer support
  • Send order confirmations and tracking details
  • Improve website performance
  • Comply with UK legal obligations

5. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations
  • Legitimate business interests
  • Consent (for marketing communications, where applicable)

6. Free Shipping

We offer FREE shipping within the United Kingdom.

To deliver your order, we share necessary details (name, address, phone number) only with relevant courier companies.

We never sell your personal data.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure SSL encryption
  • Secure payment gateways
  • Restricted data access
  • WooCommerce security protections

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Maintain legal records
  • Comply with UK tax and business regulations

9. Your Rights Under UK Law

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: support@brandlett.com

10. Cookies

We use cookies to:

  • Improve user experience
  • Enable WooCommerce checkout functionality
  • Analyze website performance

You may disable cookies through your browser settings.

11. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping
  • Website analytics
  • Email communication

These providers process data in accordance with applicable UK data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Brandlett
Office 134, 321-323 High Rd
Essex England RM6 6AX
United Kingdom

Email: support@brandlett.com
Phone: +44 7446 427395
Website: https://brandlett.com/