Effective Date: 28/02/2026
This Privacy Policy describes how Brandlett (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://brandlett.com/.
We operate as a legitimate US-UK business and comply with applicable data protection laws, including:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
1. Company Information
Brandlett
Office 3408, Trailwood Ct
Granbury, TX 76049
United States
Office 7557, 321-323 High Rd
Romford, RM6 6AX
United Kingdom
Email: support@brandlett.com
Phone: +1 682 342 4503, +44 7446 427395
2. Website Platform
Our website is built using:
- WordPress
- WooCommerce
We use secure checkout systems to ensure your personal and payment information is protected.
3. Information We Collect
When you visit our website or purchase lawn mowers or outdoor equipment, we may collect:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
We accept secure payments via:
- Debit Card
- Credit Card
- PayPal
All payments are processed securely through trusted third-party providers.
We do not store your full card details.
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
4. How We Use Your Information
We use your personal data to:
- Process and deliver your lawn mower and equipment orders
- Provide FREE shipping services
- Arrange delivery through trusted courier partners
- Provide customer support
- Send order confirmations and tracking details
- Improve website functionality and performance
- Comply with legal and regulatory requirements
5. Legal Basis for Processing (UK GDPR)
We process your data under the following legal bases:
- Contractual necessity (to fulfill your order)
- Legal obligations
- Legitimate business interests
- Consent (for marketing communications, where applicable)
6. Shipping and Delivery
We offer FREE shipping within the United States and United Kingdom.
To complete deliveries, we share only necessary customer details (name, address, phone number) with courier partners such as DPD and other trusted logistics providers.
We never sell or rent your personal data to third parties.
7. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure payment gateways
- Restricted access to personal data
- WooCommerce security systems
While we take strong precautions, no online system is completely secure.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain legal and financial records
- Comply with tax and regulatory requirements
9. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Restrict or object to processing
- Request data portability
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
support@brandlett.com
10. Cookies
We use cookies to:
- Enable website functionality (including WooCommerce checkout)
- Improve user experience
- Analyze website traffic and performance
You can control or disable cookies via your browser settings.
11. Third-Party Services
We use trusted third-party providers for:
- Payment processing
- Shipping and delivery
- Website analytics
- Customer communication
These providers process your data in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
13. Contact Us
Brandlett
Office 3408, Trailwood Ct
Granbury, TX 76049
United States
Office 7557, 321-323 High Rd
Romford, RM6 6AX
United Kingdom
Email: support@brandlett.com
Phone: +1 682 342 4503, +44 7446 427395
Website: https://brandlett.com/