Brandlett
Effective Date: 28/02/2026

These Terms and Conditions govern your use of our website https://brandlett.com/ and the purchase of products from Brandlett.

By accessing our website and placing an order, you agree to be bound by these Terms.

Brandlett (“we”, “our”, “us”) operates as a legitimate business in the United Kingdom in accordance with applicable UK laws.

1. Company Information

Brandlett
Office 134, 321-323 High Rd
Essex England RM6 6AX
United Kingdom

Email: support@brandlett.com
Phone: +44 7446 427395

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts

3. Products

We sell notebooks and related stationery products.

All product descriptions, images, and prices are displayed as accurately as possible. However, slight variations may occur.

We reserve the right to:

  • Modify product descriptions
  • Update pricing
  • Discontinue products

4. Orders

When you place an order through our website:

  • You will receive an order confirmation email
  • The contract is formed once we dispatch the goods

We reserve the right to cancel orders if:

  • Payment is not authorised
  • Fraud is suspected
  • Products are unavailable

5. Pricing and Payment

All prices are displayed in GBP (£).

We accept secure payments via:

  • Debit Card
  • Credit Card
  • PayPal

Our website operates using secure checkout technology powered by:

  • WooCommerce

All payments are processed via encrypted and secure payment gateways.

6. Free Shipping (UK Only)

We offer:

✅ FREE SHIPPING within the United Kingdom

There are no additional delivery charges for UK customers.

7. Processing and Delivery

Processing Time:
1–3 working days

Delivery Time (UK):
5–8 working days

We primarily use:
DPD

We may use alternative trusted courier services depending on the delivery location.

Delivery times are estimates and may vary due to external factors beyond our control.

8. Returns and Refunds

You have the right to cancel your order within 14 days under the Consumer Contracts Regulations 2013.

Our standard policy provides:

  • 15-day return window
  • Refund processing within 1–3 working days after approval

Returned items must be:

  • Unused
  • In original condition
  • In original packaging

Refunds will be issued to the original payment method.

Your statutory rights under UK law remain unaffected.

9. Consumer Rights

We operate in accordance with:

  • Consumer Rights Act 2015
  • Consumer Contracts Regulations 2013
  • Electronic Commerce Regulations 2002

Nothing in these Terms excludes your legal rights under UK law.

10. Intellectual Property

All website content including:

  • Text
  • Logos
  • Images
  • Graphics
  • Product descriptions

are the property of Brandlett and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

We are not liable for:

  • Indirect or consequential losses
  • Delays caused by courier services
  • Losses caused by incorrect address information

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot legally be excluded under UK law

12. Privacy

Your personal data is processed in accordance with our Privacy Policy and UK GDPR regulations.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

Brandlett
Office 134, 321-323 High Rd
Essex England RM6 6AX
United Kingdom

Email: support@brandlett.com
Phone: +44 7446 427395
Website: https://brandlett.com/